Eagerly waiting for my Palio Stile SLX

I've booked a Palio Stile SLX in the Dhamaka offer, and am eagerly waiting for the delivery of the car. I'm sure there are a few more guys on the list who too booked the cars in this offer. So, I thought I would like to share a mail I've got from the dealer, Prerana Motors, near HSR Layout. The mail I got is copy 'n pasted below, and my response further below. I hope this will cool any frayed nerves out there.

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Dear Mr Kiran,

Greetings from Preranamotors.

We thank you all for your support in the Fait cars & apologize for the delayed supply.

We have got the information that the Palio manufacturing is still getting delayed due to some parts issues & are getting the components imported. As per the latest information only 46 units are going to be released all over india on the basis of bookings across the country. The balance numbers will be coming in the month of October.

As a matter of goodwill we are proposing for the following two options for Prerana Motors customers.

1) We will refund 49000/- to all customers who want to retain the bookings till october. Rs 1000/- will be kept towards booking & we will collect the balance after confirmation of billing.

2) We will offer 40000/- discount on available Punto Euro 3 vehicles if the customer is interested to buy Punto ( Petrol or Diesel) We feel sorry for the inconvience & appreciate your support in getting the cars delivered at the earliest.

Please call me for any clarification or you can mail me your concerns which will be forwared to Fiat motors & addressed with due respect & concern.

Thanks & regards,

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My response:

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Dear Mr. Ashok,

Thanks for the intimation regarding the delay in the delivery schedule of  Palio. As you already know, I've booked a Palio Stile SLX (Petrol), Black color.

I would like to know if my car is among the 46 units that are going to be released in the month of September. If you can confirm this, I need to plan my course of action accordingly, like selling my existing car.

If my car is not in the lot of 46 mentioned above, I would like to avail your goodwill offer and retain my booking by taking a refund of Rs. 49,000/- and keeping a Rs. 1,000/- towards the booking for my Palio Stile SLX.

So, either way, a commitment on a delivery date range is very important to me, and I'm hoping to hear from you soon with the confirmation.

I appreciate both Prerana Motors and Fiat for the honest and transparent approach in this regard, and am looking forward for a long term relationship

with both.

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